A Third Kind of Marketing
The Story of the Michelin Stars
If you’re familiar with fine dining, you’ve probably heard of Michelin Stars. Restaurants can be awarded up to three Michelin Stars for outstanding cuisine. These are a rare achievement and only a handful of establishments around the world have collected the maximum three stars. Being awarded even one star can cement a restaurant’s status and greatly increase their revenue.
What you may not realize is that these Michelin Stars are awarded by the same Michelin company that makes car tires. Why in the world would a tire company get involved in high-class dining? It makes more sense than you think.
In 1900, there weren’t many cars in France. Therefore, there wasn’t much of a demand for car tires. So the founders of the Michelin tire company thought of a way to increase the demand. They wrote a Michelin Guide book to the hotels, restaurants, and gas stations around France.
With a guide on where to travel, more French people realized what they were missing. The guide showed them the value of car travel. The restaurant stars showed people which restaurants were worth traveling to.
Over 100 years later, the company continues to publish these guides for different countries around the world. Even though the guide is no longer needed to promote car travel, it still serves a purpose to promote the Michelin brand.
Another Kind of Marketing
In the field of marketing, there are two recognizable forms—inbound and outbound marketing.
- Outbound marketing is more traditional—advertising to try and push customers towards your brand.
- Inbound marketing is more value-based—creating content your audience wants, including ebooks and podcasts, to hopefully promote your products and services.
But what if there was a third kind of marketing, other than inbound and outbound? This third type would explain how awarding prestigious restaurant awards would help a tire company. It falls into the same vein as inbound marketing, but take it to a whole new level.
I’d like to call this third kind Outlandish marketing.
Outlandish marketing is outside the box thinking. It’s creating a buzz by doing something that’s unique and different from everyone else. Outlandish marketing is being bold and taking a risk with your organization’s brand.
Examples of Outlandish Marketing
I’m writing this blog post because I’ve noticed a few other examples of outlandish marketing recently. Here’s a list of a few out-of-the-box campaigns that you may have heard of.
- The Guinness Book of World Records was started in 1954 by members of the Guinness brewing company. They were having an argument over the fastest bird in Europe, and realized that other people in pubs were probably having similar conversations over a beer. So they started the record book as a way to settle such arguments and encourage drinking.
- Mailchimp Presents is a series of short content (from documentaries to humorous online shows), none of which talk about Mailchimp. The whole idea is to promote how much they care about small businesses.
- Paving for Pizza was an initiative by Domino's started in 2018 to pave potholes in bumpy streets. The idea was smoother roads lead to better pizza deliveries and fill in places that local governments had missed.
- Hallmark Movies aren’t just everyone’s favorite cheesy Christmas movies—they’re also a massive engine to sell the company’s overpriced greeting cards.
- Mule Sauce is a hot sauce being sold exclusively by the swag company, StickerMule. I still haven’t figured out what swag and hot sauce have to do with one another, but it’s a funny idea that’s increase their brand visibility.
Are there any examples I’ve missed? What others can you think of?
An Example in Church Marketing
The best (and so far only) example that I can think of Outlandish Marketing in the church space is the YouVersion Bible App. This free app was started by Life Church in 2008 as one of the first free apps in the Apple Apps store. Since then, it’s been downloaded about 350 million times.
Normally, churches aren’t in the business of developing custom smart phone apps. But Life Church had the foresight to realize the need for a mobile scripture reference. And because of that, they’ve been able to reach more people than most churches could dream of.
This is probably only because their end goal wasn’t to drive revenue or even church attendance. Sure, the church has grown tremendously in size and influence since the YouVersion’s launch. But most people who use the app aren’t even aware that the church fuels the technology. That may disqualify it as a marketing endeavor, but it’s still the closest example I could think of.
How many other churches are willing to think outside the box and generate value like this? It may take an investment in something outside the scope and scale of our organization. But these outlandish projects also have the capacity to have a much bigger impact.